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0:00
I'm Ben Gomes and I'm Chris Hare, and we are on the Google autocomplete team, and we're about to do the wired autocomplete interview.
0:00
We get to answer all kinds of questions from all around the globe.
0:00
Alright, why is Google autocomplete not working?
0:00
When does that happen?
0:19
I think that what happens, yeah, that's probably your internet, it's not us actually.
0:26
But in fact, most people when they start up their machine to check if their internet's working, go to google.com, simply because we're available in so many different regions, as close to 100% of the time.
0:35
Yeah.
0:35
Why is Google autocomplete weird?
0:38
People are weird, really.
0:41
Yes, they are.
0:41
We ask all kinds of questions and, you know, you get what you get.
0:47
Why is Google autocomplete racist?
0:50
Unfortunately, autocomplete is based on what other people are searching for.
0:53
And unfortunately, there are people who have racist views in the world, and we try and get rid of these suggestions the best we can, and if you see them, report them to us.
1:03
We do our best to get rid of them, please.
1:05
Why doesn't Google autocomplete bad words?
1:08
We don't have people who get frustrated and type in bad words, it doesn't really help their search very much, and so we tend not to autocomplete your bad words because it's not likely to help you.
1:19
Your frustration likely gets in your way.
1:22
Do Google employees...
1:24
Oh, this is about us, I suppose.
1:27
Alright, here we go.
1:25
Always get free food?
1:25
Yeah, we do.
1:27
Oh, you betcha we do.
1:27
Yeah, we do, it's great.
1:29
Do Google employees get free massages?
1:38
Only on your birthday, yeah, but otherwise, yeah.
1:38
Do Google employees use Gmail?
1:32
Yeah, we do.
1:43
Oh yeah, we had email for forever.
1:41
Gmail was an internal product before we gave it to the outside world.
1:44
Yeah.
1:48
Do Google employees take naps?
1:45
Oh yeah, human, we do.
1:48
We like people to be able to do what makes them feel comfortable and productive, and if that means a nap in the afternoon or doing a nap for you to do a better job in the evening, so be it.
1:58
People are very curious about what we do.
1:58
But can Google employees read my mail?
1:58
Nope.
1:58
No, no, no, nope, nope.
1:58
Can Google employees see my photos?
1:58
Again, nope.
1:58
No, no, mm-hmm, no.
1:58
Can Google employees bring dogs to work?
1:58
Yeah.
1:58
We decided at some point, we're a dog company.
1:58
Can you bring a cat to work?
1:58
You can bring a dog to work.
1:58
Can Google employees date each other?
1:58
Yeah, they can, we're humans too.
1:58
Yeah, well, you know, there's restrictions on like dating within your management chain, but in Google employees, sure.
1:58
There's some pretty inked Googlers out there.
1:58
Alright, does Google search, oh, these are long, these are long ones, the entire web?
1:58
Yes, the entire web that we can see, all the pages we can find, yep, all of it, all that we can see.
1:58
Does Google search use machine learning?
1:58
Yes, we do, actually, we do to use machine learning in lots of parts of Google Search.
1:58
It's something, there's something we call RankBrain that uses deep learning to actually learn to respond, to give you better results over time.
1:58
A great way to think about machine learning is actually image recognition.
1:58
So Google Image Search, when you type in 'blue car', we certainly haven't had somebody go through every single image on the internet and say, 'That's a blue car, that's a blue car, that's not a blue car.'
3:13
You have a couple of examples like that of blue cars, machine learning takes over, Bob's your uncle, we now know what a blue car looks like.
3:20
Yep.
3:20
So today in mainland China, Google services are blocked.
3:26
Well, Google Search is blocked.
3:26
You can see us in Hong Kong or Google Taiwan, combat twu, but in mainland China, search doesn't work today.
3:41
Does Google Search listen to my...
3:37
Oh my gosh, I'm clumsy.
3:41
No, no, no, no.
3:41
People tend to ask the questions that other people ask, and so it can feel but we're not reading your mind.
3:53
Does Google Search prioritize search results?
3:53
Google Search does prioritize search results, and it makes use of two things.
3:53
It makes use of how important is this page and how relevant is it to your query, and we do this all with algorithms, but we have humans evaluate whether we're doing a good job every time we make a change, and we make hundreds of couple of thousands of these changes a year.
3:53
Does Google Search PDFs?
3:53
Yeah, yep, definitely, always have.
3:53
Does Google search Facebook pages?
3:53
Yeah, yeah, oh if it's public, yeah, Twitter, Instagram too, yep, everything that's public, mm-hmm, we can see it, we'll search it.
3:53
Does Google search use boolean?
4:29
I think this query means boolean search like the kind used to find in libraries where you have to say A and B or C.
4:41
Yeah, but we, you don't have to do that.
4:41
But you don't have to speak to us like a human.
5:21
Can Google search?
5:27
Oh, yeah, we can, yep, I try.
5:27
If you go to the Google Assistant, it'll actually, if it says audio playing in the background, it'll say, it'll ask you, 'What's the song?'
5:27
And if you tap on that, it'll tell you what the song is, yeah, if I said pixel phone, it'll tell you that even on the home stream.
5:27
Yeah, well, yeah.
5:27
Can Google search but nothing else?
5:27
Is search the only thing Google can do?
5:27
Oh no, we can do great stuff.
5:27
Yeah, we do a bunch of stuff, Android and Chrome, yes, Assistant, Pixel with hardware at home, we do, yeah, we just do search.
5:27
Google searches, but yeah, Google does a lot of stuff.
5:27
Can Google search the Deep Web?
5:21
I think, well, the Deep Web what they're referring to is bits of content that are disconnected from much of the web.
5:29
It thinks that this connection, much of the web, then we have no way to find it then.
5:34
Can Google search for a face?
5:34
Not exactly.
5:39
I, not really, but we have this really cool app that people are using where we could match your face to a painting, the Google Culture, yeah.
5:53
Can Google search history be tracked?
5:53
We remember your questions or your queries from before, but you can delete them and you can edit them any way you see fit.
5:53
I hope this has been informative.
5:53
I hope it helped you understand how Google Search worked a little bit better.
5:53
I hope the next time you use autocomplete or any of the Google Search services, you remember the amazing people that hopefully help make your journey amazing.